NexGen Technology Revolutionary Technology
Aloha Friday!!! WOW…what a week…
I have seen, heard, and experienced first hand from external and internal customers the different types of “cashless” “contactless” and “digital wallet” solutions this past week.
1. The customer had to register, enroll, or upload an app before they could use it
2. No detailed instructions were provided on how to upload, download the app or funds to purchase
3. Several employees were asked how to use it and only 1 provided an answer to the question the customer had.
4. The internet kept dropping – can you hear me now was actually used and the customers laughed
5. Fees were charged numerous times
6. No incentives for the employees, who usually received tips, were given
7. Some solutions were quick, the majority were not
8. Those who had a language barrier didn’t utilize the technology
NexGen Technology revolutionized a product that is for casino patrons and employees. Because…we believe external and internal customers should be treated the same.
Aloha Friday Everyone…you’ve heard the saying “it is not what is on the outside but what is on the inside that counts”…
So true with Full-Service Kiosks on a gaming floor. They all have the same 1 or 2 Bill Validators, cash cassettes you have to drop/fill, bill breaking – inserting 1 bill at a time to break, inserting 1 ticket until the BV turns color to insert another one…
Like the doll box in the picture below…same box, different doll inside, NexGen83 is the ONLY full service kiosk with recycler technology deployed on the casino floor.
Front Load Aperture with automated inventory, Insert multiple bills to break at the same time, Insert multiple tickets to redeem at the same time, Eliminated BV’s, Processes, Equipment…
NexGen Technology revolutionized the “Ole Saying…it is definitely what’s on the inside that counts!!!
Sometimes in the WAVES of change Casinos find new beginnings and a Casino made the change with the NexGen83 Full Service Kiosk with Recycler technology. Exciting!
Changing the Casino’s DATED kiosks of dual bill validators, dual stackers, and manual entries TO Recycler Technology and Automation.
Changing the Casino’s DATED processes of swapping partial/empty with impressed cash cassettes TO Recycler Technology and Front Load Aperture
Changing the Casino’s DATED Costs of Cash, Cash Liability, and Labor TO Recycler and Revolutionary Technology.
NexGen Technology making WAVES with the NexGen83 Full-Service Kiosk with Revolutionary Recycler Technology…
The best part of providing products and services to our customers is when our customers become friends and family. We have had the opportunity and honor to participate in some of our customers family events such as Sean Hamid Sadeghi CPA, CMA, EA, Director of Finance, Morongo Casino Resort & Spa son’s graduation from Beverly Hills High School. Mahalo, Merci, et Mauruuru for allowing us to be a part of your son’s graduation. Making a money crown and lei’s were an honor and privilege . To my beautiful niece, Lei Lei, Jackson, and Kaydance, the world is yours, make a difference, live, walk, talk, and share your Aloha spirit!
Our Fast Cash Mobile Units are hitting the casinos “Fast”. They are making money for our casinos, providing efficient, secured, and user friendly access to purchase chips at the table for the players, and the best part? We never had to train a player how to use Fast Cash…they already know how to use their Debit Card, they don’t have to upload an app or download funds, and they are playing in 15 seconds or less! Oh, I almost forgot…it’s not just for Tables anymore!!!
NexGen Technology revolutionizing products and services for the gaming industry!!!